🐶 "Uh oh, code word: Dog. I'm not connected to the internet. Move closer to your router and check your WiFi signal."
Oh no, a curious dog has wandered into your setup!
These helpful pups usually show up when there’s a hiccup with the Wi-Fi connection, meaning the connection wasn’t established.
Not to worry – to get things back on track, try the following steps:
- Move your Toniebox 2 closer to the Wi-Fi router to improve the signal strength.
If this is your first-time setup:
- Perform a factory reset on the Toniebox 2. Then try the setup again from the beginning.
If you're adding an additional Wi-Fi network:
- Restart both the Toniebox 2 and your router, then try again.
Still stuck? We’re here to help you (and the dog!) find the way forward. Please contact us via our complaint portal Claimlane.