🐸 "Uh oh code word: FROG. My bluetooth isn't working. Squeeze and hold both ears for at least 30 seconds to restart."
Oh no, sorry to hear you've encountered a little frog.
They tend to jump in when the Toniebox 2 hits a hiccup during setup and needs a full restart.
Not to worry – to get things back on track, try these steps:
1. Squeeze and hold both ears on the Toniebox 2 at the same time.
2. Keep holding for at least 30 seconds, until the Toniebox 2 switches off and restarts.
3. Once it restarts, try the setup again.
If the error appears again, please contact us via our complaint portal Claimlane – we’re happy to help!