tonies® Education Shop: FAQs

What is the tonies® Education Shop?

Education.tonies.com is a dedicated space for ClassWallet scholarship recipients to use their scholarship funds to bring screen-free stories and music to little listeners everywhere.

How to use the tonies® Education Shop

If you are a ClassWallet customer, please follow these steps to ensure your order is processed correctly through your scholarship funds:

1. Log In: Sign into your ClassWallet account

2. Find tonies®: Search for the tonies® store within the ClassWallet marketplace and click 'Shop'

3. Build Your Cart: Add your favorite Tonieboxes, Tonies, and accessories to your cart

4. Checkout: Click 'Checkout' from your cart. You will be automatically redirected back to the ClassWallet portal to finalize your payment and complete the purchase

Returns and Replacements

• Need to make a return? Return policies vary by scholarship program. To submit a return, follow the steps below:

  • Confirm with your scholarship program that a return is possible.

  • Once confirmed, contact education.us@tonies.com to initiate a return. Please include your ClassWallet or other scholarship order number.

• Experiencing an issue with your Toniebox? Please submit a Support Request here.

Need more help?

For questions not covered above, reach out to our dedicated Education Team at education.us@tonies.com!