How do I toggle the language of my Special Tonie?

Certain Tonies are equipped with multilingual audio tracks identified by the language toggle icon, offering separate, full versions of the story in both English and French. For families in Canada, these Tonies allow you to manually switch between the two languages.

Unlike other bilingual or multilingual Tonies that blend languages within a single track or automatically transition from one language to another, these special Tonies keep each language track for English and French distinct and independently selectable.

You can explore the full tracklist and look for the Language Tonie icon for easy identification. If you’re in Canada and have a compatible Tonie with the language toggle icon, you can switch the language between English or French using the tonies app.

Changing the language is super easy, as long as two things are true:

1. You're in Canada, the only region that offers multilingual Tonies at the moment.

2. You have a Tonie designed with multilingual audio track capabilities indicated by the language toggle icon. Only English and French languages are available.

If both requirements apply, you're good to continue on!

Open the tonies app and log in to your Tonie account.

1. Tap on your "Collection". 
   
   
   
    

2. Locate your Tonie in the list with the Toggle Icon. If you have a large collection, you can use the "Tonies" filter to make your search easier.
   
   
   
   Tip: Filter by product
   
   
   
    

3. Tap the Tonie with a Language icon.
   
   
   
    

4. If both your region and selected Tonie support language toggling, you’ll see a Language display along with a "Change" option. Simply click "Change" to toggle between English and French Version.

    

    

   
   
    

5. Choose your preferred language (e.g., English or French) and click "Save" to apply it to your Tonie.
   
   
   
    

6. Apply the update based on the type of Toniebox you have.

   • For Toniebox 1, please follow these steps: How do I update my Toniebox 1 or sync changes I've made?
   • For Toniebox 2, please follow these steps: How do I update my Toniebox 2 or sync changes I've made?

🎉 Voilà! Your Tonie will now tell their tale in the newly selected language.

If you see this language toggle icon next to your Tonie in your personal collection, it means your Tonie meets all the requirements and is eligible to switch between English and French tracks; available only if you're located in Canada.

You’ll also spot this icon on eligible Tonies in our store before purchase, so you’ll know in advance which ones support language switching.

 

Please note:

• This feature is currently only available in Canada

• It requires a Tonie that is marked with the language toggle icon

  • Currently, Frozen: Elsa Starter Tonie offers this multilingual functionality.

• The feature supports English and French audio tracks only

The language toggle feature is only available when certain conditions are met:

1. You're in Canada, the only region that offers multilingual Tonies at the moment.
2. You have a Tonie designed with multilingual audio track capabilities indicated by the language toggle icon. Only English and French languages are available.

If either of these conditions aren't met, the language toggle option will not appear in the tonies app, and the Tonie will play in its default language.

If you relocate outside of Canada, your eligible Tonie will retain the last language setting you selected. It won’t automatically update based on your new location. To change the language, you’ll need to use the tonies app while connected to WiFi.

Note: If your new location does not support the language toggle feature, the option may no longer be available. At this time, the tonies app is the only way to change a Tonie’s language, and the feature is limited to select Tonies in Canada only.

Yes, to change your eligible Tonie’s language, you’ll need the tonies app, your Toniebox 1 or Toniebox 2, and an active internet connection.