September 7, 2021 - We are experiencing slight shipping delays due to increased order volume. Our fulfilment center is working hard to get caught up but most orders are shipping between 2-4 days after time of purchase.
When will my order ship?
We want your little listener to get their Tonies as quickly as possible! We ship orders Monday through Friday within 24 hours from time of purchase. Orders placed after 11am PST will ship the following business day.
You'll get an email confirmation with your tracking number once your order ships. Please allow up to 48 hours to begin tracking your order.
How fast is your shipping?
All orders placed on us.tonies.com are shipped via FedEx or USPS Priority from our warehouse in Los Angeles, California. FedEx Ground and USPS Priority typically arrives within 3 to 7 business days depending on your proximity to our warehouse facility.
We offer FedEx 2 Day as our expedited shipping option. Orders deliver in 2 business days by 4:30pm (in most areas) to businesses, and by 8pm to residences. FedEx does not deliver 2 Day packages on Saturday or Sunday.
Keep in mind that carrier or weather delays can happen, and may delay the arrival of your order. For orders shipped via FedEx, we recommend signing up for delivery notifications with FedEx Delivery Manager. This is a free service offered by FedEx that helps you manage you deliveries. For orders shipped via USPS, we recommend signing up for Informed Delivery by USPS. This is a free service that is managed by the U.S. Postal service to manage your deliveries.
How much does shipping cost?
|Shipping Service||Shipping Cost||Minimum Purchase|
|FedEx Ground/USPS Priority||Free||$25|
|FedEx Ground/USPS Priority||$8.25||$0-$24.99|
|FedEx 2 Day||$10.00||$0|