The referred customer must be a new customer and cannot be the same person as the Referrer. They must use a different email address and should not share email access or have any previous purchase history associated with the Referrer. Please make sure you have read our referral program terms & conditions, here. Restrictions do apply.
If you still need assistance, submit a request with the first and last name as well as the email address of the Referred Customer and we are happy to look into it.
Referral reward codes can only be used on orders placed through us.tonies.com