If you need to delete your Household for any reason, it's important to know that this process will also permanently delete all data, including any recordings that are on Creative Tonies in your Household. If you would like to proceed with deleting your Household, follow the steps below.
How to delete your Household:
Using the tonies app
- Open the tonies app and tap your profile picture in the top-right side of the screen.
- Tap 'Household'.
- Tap the settings icon in the upper-right hand side of the screen.
- Tap 'Dissolve Household'.
- Tap the red 'Delete' button to confirm that you wish to permanently delete the Household.
- You have now successfully deleted your Household and all data will also be permanently deleted.
Using my.tonies.com
- Login to your account at my.tonies.com and click the 'Members' tab.
- Click the 'Household preferences' dropdown.
- Click on 'Delete this household'.
- Click on 'Delete Household' in the window that appears to confirm that you wish to permanently delete the Household.
- You have now successfully deleted your Household and all data will also be permanently deleted.
If you are having any trouble deleting your Household, send us a message and we will help guide you through the process!