Did you receive an extra Fairy creative-tonie that your little listener already has? Need to make a return? It's easy as 1...2...3!

We gladly accept returns of any tonies products purchased from tonies.com within 30 days of purchase. Items must be unopened and unused, in their original packaging along with their original contents. 

To get started, visit our Return Portal. Make sure to have your order number and zip code handy. 

Holiday Return Policy

We have extended our return window for any purchase on tonies.com made between November 15th to December 31st, 2020. Purchases made during this time are eligible for return until March 2, 2021.

*tonies monitors returns to identify potential misuse of our return policies. We reserve the right to refuse service to anyone.