We gladly accept returns of any tonies® products purchased from tonies.com within 30 days of purchase. Items must be unopened and unused, in their original packaging along with their original contents. 

To get started, visit our Return Portal. Make sure to have your order number and zip code handy. For steps walking through the return process, take a look at our other support article here: How do I start a return?

*tonies monitors returns to identify potential misuse of our return policies. We reserve the right to refuse service to anyone.