In order to properly charge the Toniebox with the USB charging station, you need a suitable USB adapter.

Our USB Charging Stations need a USB power adapter or USB Port with a minimal input of 5V 1.5A or a maximum input of 5V 2.3A. You can typically find this information on the physical power adapter itself, or within the adapter's user manual.

If you are having trouble, please send us a message and be sure to include a short video for our team can get to the bottom of the issue quickly!