Not to worry, we’ll sort this out! You can find an overview of all potential error messages here. Click on a link to view an article with tips on solving that problem.
If your Toniebox mentions one of the following messages, there may be a connection problem with the Internet or the Toniebox:
We chose the animal names very carefully to ensure that your little listener doesn’t have to remember a complicated combination of letters and numbers if there’s ever a problem with the Toniebox.
If you can't make any progress with resolving the errors or have another problem, send us a message including your Toniebox ID so that we can get to the bottom of it!