To download new Tonie content or setup a Toniebox while on the move, you can simply connect the Toniebox to a mobile hotspot. You can provide this via your smartphone or similar device, and only turn it on when required. Once the mobile hotspot is activated, you can follow through the normal setup or connection process and just be sure to choose the mobile hotspot as the network you would like to connect to.

In order to set up a Wi-Fi connection via a mobile hotspot, you need two devices: one to provide the hotspot and another to access the set up assistant. You cannot provide the hotspot and access the Toniebox Wi-Fi on the same device at the same time.

Please note that mobile data is used when downloading data from the Toniecloud. This may lead to additional charges depending on your mobile phone contract. Not to worry: only small amounts of data are required to download new Toniebox software or new Tonie content. Our user software is just a few kilobytes. The amount of data required for audio content varies from 15 MB for around 20 minutes of content up to around 80 MB for around 120 minutes of content.

Find out how to setup and activate a mobile hotspot on your smartphone or tablet below:

iPhone or iPad (Wi-Fi + cellular) with iOS:

1. Open the 'Settings' app and tap ‘Personal Hotspot’ (iPhone) or ‘Cellular’ (iPad).

2. Activate the slider to turn on the Personal Hotspot. The Personal Hotspot is now active!

3. When you have successfully activated the hotspot, you will see instructions on how to connect devices to it and what the Mobile Hotspot Wi-Fi name is. You can also display or change the password for the hotspot.

Step 1  ‘Settings’ > ‘Personal Hotspot’	Step 2 Activate 'Allow Others to Join'
Step 3  Instructions and your Personal Hotspot Wi-Fi Password will be shown like below

You can find more information about setting up a mobile hotspot on your iPhone or iPad from Apple support here.

Android smartphone or tablet:

1. On your smartphone/tablet, open the ‘Settings’ app and then tap 'Connections'

2. Tap ‘Mobile Hotspot and Tethering’

3. Tap ‘Mobile Hotspot’

4. Tap to activate the Mobile Hotspot slider. The mobile hotspot is now activated!

5. When you have successfully activated the hotspot, you will see instructions on how to connect devices to it and what the Mobile Hotspot Wi-Fi name is. You can also display or change the password for the hotspot.

Step 1  ‘Settings’ > ‘Connections’	Step 2 ‘Mobile Hotspot and Tethering’
Step 3  Tap into 'Mobile Hotspot'	Step 4 Activate ‘Mobile Hotspot’
Step 5  Ensure the Band is set to 2.4GHz and not 5GHz

You can find more information about setting up a mobile hotspot on your Android smartphone or tablet from Google support here.

If you run into any issues connecting your Toniebox to the mobile hotspot, send us a message and make sure to include your Toniebox ID so we can get to the bottom of the issue quickly!