Troubleshooting & Tips

Set Up

• The Toniebox is already in another household
• Why can't I set up the Toniebox with a computer that is connected to the internet via ethernet cable?
• Connection to the Toniebox Wi-Fi cannot be established
• The Toniebox doesn’t appear in the Wi-Fi menu

Operation

• The Toniebox continuously flashes blue and doesn't play any content
• How can I change the language of my Toniebox?
• Restarting the Toniebox
• Resetting the Toniebox to factory settings

Wi-Fi

• How do I activate a mobile hotspot?
• What types of Wi-Fi networks can the Toniebox connect to?
• Avoiding interference
• How do I put my Toniebox in Offline Mode?

Error messages