Support
English (GB)
Deutsch
English (Europe)
English (AU)
English (CA)
English (HK)
English (US)
Français (Canada)
Français (France)
⚠️ Delivery Delays
Submit request
tonies.com
English (GB)
Deutsch
English (Europe)
English (AU)
English (CA)
English (HK)
English (US)
Français (Canada)
Français (France)
Contact
Contact Form:
Submit Request
Delivery Delays
Customer Service Opening Hours
x
Contact
tonies.com
Our online
shop
Help with order, payment and shipping queries
tonies® Support
Our Online Shop
Shipping and delivery
Returns
Your customer account
Order and invoice
General information
Billing and Payment
Shipping and delivery
Delivery Delays
Shipping & Delivery Information
Delivery Post Code Exclusions
Returns
What is your Return Policy?
When will I get the refund for my return?
What is the 100 Day Happiness Guarantee?
How do I start a return?
Your customer account
Reset password for my.tonies
Order and invoice
Can I Shop Tax Free?
General information
Changing or Cancelling Orders
Gift wrapping / greeting card
Can I pre-order in the online shop?
Billing and Payment
Online shop payment options