We love the Toniebox and we believe you will too! That’s why we’re offering our 100 Day Happiness Guarantee. Love your Toniebox, or the return is on us!

How it works: When you purchase a Toniebox Starter Set or Bundle* through tonies.com/en-gb, you get the next 100 days to set it up, record a personal message, listen to a bedtime story, have a dance party, or whatever it takes to make sure you love it. If you and your little listener are not completely satisfied, you can return for a full refund back to the original payment method. 

Important notes:

• Please note that the full Bundle (Toniebox and Tonies/accessories) must be returned, without damage, in their original packaging. 
• Tonies and Accessories purchased outside of a Bundle* are subject to our normal return policy. Please keep in mind that only purchases made after 1st February 2022 qualify for our 100 Day Happiness Guarantee.

Not satisfied? Take a look at this article for steps to return: How do I start a return?

If you have any questions or issues initiating your return, send us a message and we will be happy to help in any way that we can!