If you need to delete your Household for any reason, it's important to know that this process will also permanently delete all data, including any recordings that are on Creative-Tonies in your Household. If you would like to proceed with deleting your Household, follow the steps below.
How to delete your Household:
Using the mytonies app
- Open the mytonies app and tap your profile picture in the top-right side of the screen.
- Tap 'Household'.
- Tap the settings icon in the upper-right hand side of the screen.
- Tap 'Dissolve Household'.
- Tap the red 'Delete' button to confirm that you wish to permanently delete the Household.
- You have now successfully deleted your Household and all data will also be permanently deleted.
Using my.tonies.com
- Login to your account at my.tonies.com and click the 'Members' tab.
- Click the 'Household preferences' dropdown.
- Click on 'Delete this household'.
- Click on 'Delete Household' in the window that appears to confirm that you wish to permanently delete the Household.
- You have now successfully deleted your Household and all data will also be permanently deleted.
If you are having any trouble deleting your Household, send us a message and we will help guide you through the process!