For all orders placed via our tonies® UK store, please see the current standard and express shipping guide windows below. If you do not receive your order or confirmation of dispatch within this time, please reach out to our support team so we can take a closer look for you: Customer Support
Delivery is Monday to Saturday, excluding public holidays. Your tracking information will be emailed to you as soon as it has been dispatched - giving you full visibility.
Please note - orders placed on a Sunday will not be processed until the following Monday or Tuesday.
Standard delivery to UK is 2-3 working days and 5-7 working days to the Republic of Ireland (please note we are experiencing a slight delay with Irish orders due to customs checks, please reach out to our customer support team above if required.)
Express delivery
Express shipping is not currently available, but will be returning shortly.
Cost:
UK 🇬🇧
Free shipping on orders over £20.
Standard Delivery: £2.90.
Ireland 🇮🇪
Free shipping - n/a
Standard Delivery: £2.90.
Our products are shipped from our warehouse in England and delivery is available to customers with a valid UK or Ireland address only.
(excluding The Channel Islands, Gibraltar, Shetland, Outer Hebrides, Inner Hebrides, Isle of Man, British Forces Post Offices and PO Boxes)