The one-time set up of your Toniebox is the first step towards many, many hours of fun! There are two ways to set up your Toniebox, using the mytonies app or my.tonies.com/setup. To complete set up, you will need a 2.4GHz WiFi connection, your Toniebox, and the Toniebox Charging Station. Let's get started!
If you prefer to watch a video tutorial, check out our Toniebox set up video below:
If you prefer step-by-step instructions, check them out below:
Setting up your Toniebox via the mytonies app:
- Download the mytonies app from the App Store (iPhone) or the Google Play Store (Android). Open the mytonies app and login or create your free Tonie-Account if you have not already done so. Once you are logged in, tap the 'Tonieboxes' tab on the bottom of the screen.
- Tap the red plus sign to add the Toniebox and start the setup process.
- Make sure you have access to a 2.4GHz WiFi connection, your Toniebox, and the Toniebox Charging Station. Once you are ready, tap 'Start Now'.
- Enter your Toniebox ID. This is the 8 digit ID that can be found on the bottom of your Toniebox. Make sure the Toniebox is not on the charger or you will not be able to see the Toniebox ID. Once you have entered your Toniebox ID, tap 'Continue'.
- Place the Toniebox on the charger to turn it on. Then pinch both ears for about 5 seconds until you hear an audio chime and the LED begins to flash blue. Wait for about 20 seconds until you hear a second audio chime. Then tap 'Continue'.
- Here you can name your Toniebox. Once you have entered a name, tap 'Complete'.
- Now you will connect to your 2.4GHz WiFi. This process will vary slightly depending on which smartphone you are using, iPhone or Android.
iPhone
The WiFi that your iPhone is currently connected to will be pre-populated in the WiFi name section. If this is the correct 2.4GHz WiFi that you want the Toniebox to connect to, simply enter the correct password and tap 'Connect to Wi-Fi'. If you would like to connect to a different WiFi, you can type the name in manually before entering the password and tapping 'Connect to Wi-Fi'.
Android
Tap the dropdown arrow to view all available WiFi connections nearby. Tap the name of your 2.4GHz WiFi and then enter your WiFi password. Once you have entered the correct password, tap 'Connect to Wi-Fi'.
- Wait while the Toniebox establishes a connection with your WiFi.
- Now your Toniebox will attempt to connect to your smartphone. You want to make sure to allow this as it is an important step to complete the WiFi connection process. You will see a different message depending on whether you are using an iPhone or an Android smartphone.
iPhone
Android
- Continue to wait while your Toniebox continues through the connection process. This may take a minute or two. Once your Toniebox is finished connecting to your WiFi and downloading any necessary updates, you will hear a welcome message and see 'Congratulations, you are a Tonie hero!' on your screen. The Toniebox LED should also now be solid green.
- Now your Toniebox is all setup and ready for Tonies! Place a Tonie on the Toniebox and it will begin downloading its content and the LED will begin blinking blue. Once your Tonie is finished downloading all of its content, the LED on the Toniebox will change to solid green and an audio chime will play. Now that Tonie can play even without a WiFi connection.
If you run into any issues during setup, send us a message and we will be there to help!
Setting up your Toniebox via my.tonies.com/setup:
- Navigate to my.tonies.com/setup on your computer. If you have not logged in or created a free Tonie-Account yet, you will be greeted by the page shown below. Click on 'I want to begin'.
- Here you can sign up for your free Tonie-Account by entering in your information and clicking 'Sign Up Now'. If you have already created a Tonie-Account, click on 'Log In Now' and login using your credentials.
- Make sure you have access to a 2.4GHz WiFi connection, your Toniebox, and the Toniebox Charging Station. Also, make sure your computer is connected via WiFi and not plugged in directly through an ethernet cable. Once you are ready, click on 'I want to begin!'.
- Enter your Toniebox ID. This is the 8 digit ID that can be found on the bottom of your Toniebox. Make sure the Toniebox is not on the charger or you will not be able to see the Toniebox ID. Once you have entered your Toniebox ID, click on 'Great, go ahead'.
- Here you can name your Toniebox. Once you have entered a name, click on 'Onwards!'
- Place the Toniebox on the charger to turn it on. Then pinch both ears for about 5 seconds until you hear an audio chime and the LED begins to flash blue. Wait for about 20 seconds until you hear a second audio chime. Then click on 'Then get started!'.
- Now you will need to connect to your Toniebox. This is done via a Toniebox WiFi network. Please note that this is different than your regular home WiFi connection that we will connect to in a future step.
- Bring up your Network list. To do this, click on the WiFi icon on the bottom-right of your screen.
- Find the "Toniebox-####" network in the list of WiFi connections. The last 4 numbers of the connection name will be different for every Toniebox. Click on the Toniebox network name and then click 'Connect'.
- Once the connection with your Toniebox is established, click on 'Let's go on!'.
- Now you will connect to your home 2.4GHz WiFi connection. You can click the dropdown arrow to view all available WiFi connections nearby. Click the name of your WiFi and then enter your WiFi password. Once you have entered the correct password, click 'Connect Toniebox'.
- Please wait while the Toniebox establishes a connection with your WiFi.
- Continue to wait while your Toniebox continues through the connection process. This may take a minute or two. You may hear several audio chimes and the LED on the Toniebox will alternate between flashing blue and flashing green. No need to worry, this is normal!
- Once your Toniebox is finished connecting to your WiFi and downloading any necessary updates, you will hear a welcome message and see 'Congratulations, you are a Tonie-Hero!' on your screen. The Toniebox LED should also now be solid green.
- Now your Toniebox is all setup and ready for Tonies! Place a Tonie on the Toniebox and it will begin downloading its content and the LED will begin blinking blue. Once your Tonie is finished downloading all of its content, the LED on the Toniebox will change to solid green and an audio chime will play. Now that Tonie can play even without a WiFi connection.
If you run into any issues during setup, send us a message and we will be there to help!