Interference happens when wireless devices compete for the same Wi-Fi area. This can slow down Wi-Fi networks, reduce their range or stop them working. It's often easy to deal with interference if you find the cause of the problem.

Common causes of interference

If you are using one of the following devices, problems may arise when using the Toniebox or other Wi-Fi-ready devices. 

• Baby monitor on 2.4 GHz range
• Cordless 2.4 GHz or DECT telephones
• Wireless video transmitters in the 2.4 GHz range (‘wireless HDMI transmission’)
• Radio surveillance cameras
• Wi-Fi boosters (repeaters)

To find the cause of the interference, it may help to set up the Toniebox in a different place, temporarily turn off the device involved or - if possible - use a different channel.

Choosing the Wi-Fi channel

In the 2.4 GHz range, there are three channels which don’t overlap with others and have worked best based on experience: channels 1, 6 and 11.

Please ensure that your Wi-Fi router (and your Wi-Fi booster, if you have one) is using one of these channels.

Interference from materials

Certain materials and surfaces nearby may affect Wi-Fi performance by absorbing the signal.