Need Help? You can contact our UK Customer Happiness Team via the following channels...

• Submit a Support Ticket:
  If you'd like to get in touch with us, please submit a support ticket here. We'll get back to you within 2 business days at the latest.

• Live Chat:
  For faster support, you can chat with us live! Just click the chat bubble on our support page.
  Live Chat Hours:
  • • • Monday to Friday: 9:15 AM - 4:45 PM

      • Saturday: 9:15 AM - 1:45 PM 

Please Note:

• Contacting via Multiple Channels: Please avoid opening multiple channels of communication with us as this will cause delays with the handling of your case. If you have not heard back from us within one week of contacting please reach out again with your support ticket number and we'll investigate this further.
• Social Media: Please note that as of March 2025, we will no longer provide Customer Support via social media, all customers who reach out via these channels will be directed to our Customer Happiness channels listed above.