Certain Tonies are equipped with multilingual audio tracks, offering separate, full versions of the story in both English and French. For customers in Canada, these Tonies allow you to manually switch between the two languages.

Unlike other bilingual or multilingual Tonies that blend languages within a single track or automatically transition from one language to another, these Tonies keep each language track for English and French distinct and independently selectable.

You can explore the full tracklist and look for the Language Tonie icon for easy identification. If you’re in Canada and have a compatible Tonie, you can switch the language between English or French using the mytonies app.

Changing the language is super easy, as long as two things are true:

1. You're in Canada, the only region that offers multilingual Tonies at the moment.

2. You have a Tonie designed with multilingual audio track capabilities. Only English and French languages are available.

If both apply, you're good to continue on!

1. Open the mytonies app and log in to your Tonie account.

2. Tap on your "Collection". 
   
   
   
   

3. Locate your Tonie in the list with the Toggle Icon. If you have a large collection, you can use the "Tonie" filter to make your search easier.
   
   
   
   Tip: Filter by product
   
   
   
   

4. Tap the Tonie with a Language icon.
   
   
   
   

5. If both your region and selected Tonie support language toggling, you’ll see a Language display along with a "Change" option. Simply click "Change" to toggle between English and French Version.

   
   
   

6. Choose your preferred language (e.g., English or French) and click "Save" to apply it to your Tonie.
   
   
   
   

7. Sync your Toniebox over WiFi to apply the update.

   • To sync your Toniebox, simply pinch one of the ears for about three seconds until you hear a sound. The LED will flash blue while it updates, and then turn solid green when it's ready. At this point, you can place the Tonie back on the Toniebox to begin playing and downloading the new language's content. 
     
     
     
     

🎉 Voilà! Your Tonie will now tell their tale in the newly selected language.

If you see this icon next to your Tonie in your personal collection, it means your Tonie can switch between English or French Tracks and you're located in Canada.

You’ll also spot this icon on eligible Tonies in our store before purchase, so you’ll know in advance which ones support language switching.

The language toggle feature is only available when certain conditions are met:

1. You're in Canada, the only region that offers multilingual Tonies at the moment.
2. You have a Tonie designed with multilingual audio track capabilities. Only English and French languages are available.
   
   
3.  

If either of these conditions aren't met, the language toggle option will not appear in the mytonies app, and the Tonie will play in its default language.

If you relocate outside of Canada, your Tonie will retain the last language setting you selected. It won’t automatically update based on your new location. To change the language, you’ll need to use the mytonies app while connected to WiFi, so your Toniebox can receive the update.

Note: If your new location does not support the language toggle feature, the option may no longer be available. At this time, the mytonies app is the only way to change a Tonie’s language, and the feature is limited to Canada only.

Yes, to change your Tonie’s language, you’ll need the mytonies app, your Toniebox, and an active internet connection.