In order to properly charge the Toniebox with the USB charging station, you need a suitable USB adaptor.

Higher power USB power adaptors, like the ones that come with tablets, work best when it comes to charging the Toniebox! Fast chargers up to a maximum of 15 watts are also ideal for this.

Our USB Charging Stations need a USB power adaptor or USB Port with a minimal input of 5V 1.5A or a maximum input of 5V 2.3A. You can typically find this information on the physical power adaptor itself, or within the adaptor's user manual.

If you are having trouble, please send us a message and be sure to include a short video so our team can get to the bottom of the issue quickly!