That's not so bad! We’ll sort it. You can find an overview of all potential error messages here. Click on a link to view an article with tips on solving that problem.
When your Toniebox mentions one of the following animals, there is a connection problem with the Internet or the Toniebox:
We chose the animal names very carefully to ensure your child doesn’t have to remember a complicated combination of letters and numbers if there’s a problem with the Toniebox. :)